Person Centred Care Training

The value of viewing people as unique persons will be made clearer to participants in the person-centered care training session. Participants in this session will learn how to make sure their work is person-centered. It is strongly advised that attendees take this course in addition to our Care Training.

Person-Centred Care means giving special attention to each person’s needs and feelings when they get healthcare.

It entails recognizing each person for who they are as an individual and honoring their choices and privacy. This method emphasizes open communication, active listening, and teamwork to ensure that each individual receives the exact care they need. The goal is to treat the person as a whole, not just their medical condition, and to help them feel important and understood.

• Course Duration: 2- 3 hours
• Course Level: Level 2
• Certificate: 1-year certificate
• Max Delegates: 15
• Practical: Yes
• Mode: Face-to-Face/Blended

Person-Centred Care Course Content

Unit 1: Foundations of Person-Centred Care

Embracing Person-Centred Values

• Treat individuals with unique needs and preferences.
• Respect dignity, privacy, and independence.
• Support free choice and autonomy.
• Recognise strengths and abilities.

Navigating Person-Centred Practices

• Practice active listening and open communication.
• Engage in collaborative care planning.
• Demonstrate flexibility and responsiveness to changing needs.
• Focus on enhancing the quality of life and meaningful experiences.

Unit 2: Creating a Supportive Environment

Tuning into Individual Needs

• Assess sensory needs and stimulation preferences.
• Adjust lighting, sounds, and temperature for comfort.
• Organise space for functionality and personal touches.

Nurturing Identity and Self-Esteem

• Use preferred names and respect personal choices.
• Engage with individual interests, roles, and relationships.
• Enable self-care abilities and celebrate achievements.

Unit 3: Minimising Discomfort and Pain

Recognising Signs of Distress

• Identify verbal and nonverbal cues indicating discomfort or pain.
• Understand the importance of recognising the individual’s pain experience.

Providing Supportive Measures

• Use assistive devices and pain management techniques.
• Adjust positioning and movements to minimise discomfort.
• Educate others to avoid actions causing distress.

Unit 4: Advocacy and Collaboration

Championing Individual Needs

• Speak up respectfully on behalf of individuals.
• Educate colleagues and caregivers about individual needs.
• Model positive interactions and respectful communication.
• Report concerns or issues appropriately.

Unit 5: Putting it all Together: Living Person-Centred Values

Integrating Principles into Daily Practice

• Collaborate to meet physical and emotional needs.
• Offer meaningful choice and control in daily routines.
• Nurture relationships and social engagement.
• Ensure dignity and respect in all interactions.

Learning Outcomes

Upon successful completion of this course, participants will be able to:

1. Describe what is Personal Care
2. State Legislation related to Personal Care
3. Explain Communication and give examples of barriers
4. Concent and the importance of it for individuals you support
5. Dignity and Privacy and give a relevant workplace example
6. Explain Documentation within your workplace

Course Benefits:

• Improved quality of care and quality of life for individuals
• Increased skills for enabling choice, comfort, and self-determination
• Greater understanding of each person’s unique needs and preferences
• More compassionate, respectful, and collaborative care

Who Should Attend Personal Centered Care Training?

Health and social care professionals including:

• Care assistants and support workers
• Nurses
• Social workers
• Occupational therapists
• Physiotherapists
• Other staff involved in direct care provision